Thomas Powe
Systems and Service Manager
Bishop Road School
Date: 15/02/2016

This is an email to say thank you to everyone’s hard work and dedication last week in our February Half Term works schedule. The school is very large and just would not function without works being done. Several members of staff have commented on what has been completed.
There was a lot of work to be done but we have succeeded. Look forward to working with you all again.

Many thanks

Mr A. Hardacre Director
Stirling Student Properties
Ref: Carpets & Flooring supplied by Lanes Carpets and Flooring

Lanes Carpets and Flooring Services in Bristol have been supplying our rental properties for more than fifteen years and we have been delighted with the service they provide. Throughout the period we have received excellent value for money, prompt and efficient fitting services, together with durable and attractive carpets. We have had no hesitation in recommending Lanes Carpets to other colleagues in the rental market, as well as to friends wishing for helpful service in equipping their homes. As an illustration, they even carpeted two large maisonettes in Newcastle upon Tyne, at short notice, over a weekend, because carpet suppliers local to that area were quite unable to match their services and delivery.

Mr & Mrs Lansdown,
Filton Avenue, Bristol.

Dear Sir Ref; Work carried out at the above address. We would like to express our thanks to you and your team for the excellent work you did when fitting our carpet. On your initial visit we discussed our requirements; consideration had to be given to the fact that the job would not be straightforward because my husband, who is disabled, has a though floor lift which when not in use is ‘housed’ in the room the carpet was to be laid. Following this discussion, with your suggestions and advice we felt confident for you to carry out the work. We were not disappointed. We would like to comment on the following:- Your prompt response to our initial enquiry. You professional opinion regard to meeting our needs. Part way though the job you came across an unforeseen problem, however you were able to overcome it. Once the work commenced we were impressed by: – your arrival at agreed time, your courtesy, respect and consideration. Your ability to find a solution when difficulties arose. You attention to detail and safety. We would not hesitate in recommending you and your company.

Mr & Mrs Lansdown.

Laura Mercader-Geli
Home Manager
Cleeve Hill Residential Home, Bristol.

Dear Jeff, Thank you very much for your invoice and for the very good work in the house. It looks great! I am very happy to pass your card around to other Home Managers and to our Facilities Manager too. I can say that we are happy to recommend you and that we really appreciated your professionalism and attention to detail whilst doing the work here at Cleeve Hill. We also appreciated how fast and helpful you were when we were trying to decide what material to use and valued your honest and professional advice.

Thanks a lot!